1. Information We Collect
We collect only information necessary to deliver, safeguard, and improve our services:
- Account Information: Mobile number, display username, and encrypted password.
- KYC & Identity Details: Full name, date of birth, PAN card, or government ID copies required for legal compliance and withdrawal verification.
- Transaction Details: Payment references, deposit records, withdrawal logs, and game history.
- Technical Information: Device type, operating system version, IP address, and unique app instance identifiers for anti-fraud analysis.
2. How We Use Your Information
- To create and authenticate your account profile.
- To process deposits and instant payouts securely.
- To enforce fair-play algorithms, detect multi-accounting, and prevent fraud.
- To comply with statutory legal, tax (TDS), and regulatory obligations.
- To deliver customer care and technical support when requested.
3. Data Protection & Encryption
We implement industry-leading technical and organizational security measures:
- 256-bit SSL/TLS Encryption: All data transmissions between your app/browser and our servers are encrypted.
- Restricted Access: Access to sensitive player data is restricted strictly to authorized personnel on a need-to-know basis.
- Zero Data Selling: We never sell, rent, or trade your personal information to third-party advertisers.
4. Cookies & Device Identifiers
We use session identifiers and essential cookies to maintain user login states, remember interface preferences, and analyze platform stability. You can control cookie preferences in your browser settings at any time.
5. Your Privacy Rights
As a registered user, you have the right to:
- Access, review, and request an export of your personal information.
- Request correction or updating of inaccurate account details.
- Request permanent deletion of your account and associated personal data (subject to statutory audit retention rules).
6. Privacy Questions & Officer Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact our Data Protection team at privacy@rummymate.in.net or visit our Contact Us page.