1. Free & Practice Games
Rummy Mate provides 100% free-to-play practice tables. Users can enjoy unlimited practice games using free practice chips with zero monetary investment to hone their rummy skills and strategies.
2. Cash Games & Contest Entry Fees
For cash games and tournaments, entry fees vary based on the table format and point value selected by the player:
| Game Mode | Point Value / Entry Fee | Platform Commission (Rake) | Prize Pool Distribution |
|---|---|---|---|
| Points Rummy | ₹0.05 to ₹100 per point | Nominal service fee (3% - 10%) | Calculated dynamically per hand |
| Pool Rummy (101/201) | ₹10 to ₹5,000 entry | Pre-disclosed platform fee | Winner takes all / top rank splits |
| Deals Rummy (2/3/6 Deals) | ₹5 to ₹2,500 entry | Standard platform fee | Distributed at end of deals |
| Tournaments | Free entry or ₹5 to ₹1,000+ | Standard tournament fee | Guaranteed prize pool distribution |
3. Deposits & Payment Processing
- Minimum Deposit: ₹50 (or as specified in current promotions).
- Deposit Methods: UPI (Google Pay, PhonePe, Paytm, BHIM), Net Banking, Debit/Credit Cards, and approved online wallets.
- Processing Fee: Rummy Mate charges 0% fee on user deposits.
- GST Compliance: Deposits are processed strictly adhering to applicable governmental tax directives.
4. Withdrawals & Payout Policy
We pride ourselves on providing reliable, fast, and transparent withdrawal options for our verified players:
- Minimum Withdrawal: ₹100 per transaction.
- KYC Requirement: Mandatory government ID and bank account / UPI verification prior to first withdrawal for account security and fraud prevention.
- Processing Speed: Most withdrawal requests are processed within minutes to 24 hours.
- TDS Deductions: Applicable Tax Deducted at Source (TDS) is deducted on net winnings in accordance with Section 194BA of the Indian Income Tax Act. Detailed TDS certificates are issued upon request.
5. Cancellation and Refund Policy
In the event of a game disruption caused by server failure or verified technical glitch originating from our platform:
- Active table entry fees or chips for that specific affected round will be automatically refunded to your in-app wallet within 24 hours.
- Users may contact our 24/7 customer support team via the Contact Us page for manual dispute investigation.
Need Financial or Billing Assistance?
If you have any queries about a transaction, statement breakdown, or payout status, our dedicated accounts support team is ready to assist you.
Contact Support Team